QI did not receive a reply email after tentative registration.
AIs the reply email in your spam folder? Please check your spam folder. Also, have you set your cell phone address to block incoming e-mails? If so, please set the domain (chubu-snow.com) to allow incoming e-mails.
We recommend you to use a webmail such as Gmail because there are cases where the permission setting does not work.
If none of the above applies, please change your device (PC, cell phone, etc.) or browser environment and register again, or contact the ski resort where you wish to register to that effect.
QI did not receive a registration completion email.
AIs the registration completion email in your spam folder? Please check your spam folder. If none of the above applies, please try logging in with your registered email address and password. →If you are able to log in
Please continue to use the site as your registration is complete. →If you cannot log in
Please contact the ski resort where you wish to register.
QI cannot log in with the email address and password I thought I registered with.
APlease check the information you have entered.
Please make sure to enter your email address and password in single-byte alphanumeric characters.
QPassword input [iOS16] freezing Safari and how to deal with the problem.
AAfter updating AiOS16, a bug has been reported that Safari freezes when tapping on the password input field when creating an account or changing a password in Safari. Please try the following as an example of how to resolve this issue.
(1) Update to iOS 16.1
(2) Switch the Safari tab group to private.
(3) Use a browser other than Safari, such as Chrome.
(4) Temporarily turn off automatic password entry, etc.
QI forgot my password. I want to change my password.
AIf you have forgotten your password, you can set it again by entering your registered e-mail address here.
QI want to change my registration details.
AYou can change your membership registration information from this page. (*Login required)
QI would like to cancel my membership.
AYou can cancel your membership here. (*Login required)